Privacy Policy

American Energy Partners is committed to maintaining your privacy on the Internet and protecting your personally identifiable information (pii) in the same fashion we protect our employees and company information.

We collect the following pii that you affirmatively and voluntarily provide to us in connection with access to the public and/or private sections of our Web Site:

  • Your name
  • Your e-mail address
  • Your address
  • The scope and nature of the project you are inquiring about including but not limited to its budget
  • Your phone number
  • Your fax number
  • Your cell phone number
  • Any additional information that you provide in connection with your browsing experience on our Web Site.

We adhere to the following privacy policies:

  • uses your pii for personalization, identification, communication and in the conduct of business at your request.
  • Home Energy Team does not sell or distribute your pii without your express consent provided however that by requesting a matching list of contractors or energy auditors you hereby consent to disclosure of such elements of pii necessary to permit such a matching of needs and capabilities.
  • You always have the right to request that your pii be removed by contacting us directly.
  • Home Energy Team complies with industry standards for protecting the privacy and personal information of the users of our Web site. Home Energy Team internally reviews our compliance with these standards on a periodic basis.
  • At times, Home Energy Team asks for your email and other contact information in We train all employees in the aspects of maintaining privacy. Further, we ensure that the tools necessary for maintaining such privacy are available.
  • The Web is based on hypertext links. It is what makes the Web so useful for communicating information. Often, Home Energy Team will provide links to Web site's of persons and companies outside of Home Energy Team control. We are not responsible for the content, privacy policies and procedures maintained by these external sites, including whether they collect and sell pii. We suggest contacting these sites directly for information on their data collection, storage and disclosure policies.
  • Though Home Energy Team makes every effort to preserve user privacy, Home Energy Team may need to disclose pii when required by law wherein the it has a good-faith belief that such action is necessary to comply with a current administrative or judicial proceeding, a civil or criminal subpoena or court order or legal process served on our Web site. When commercially feasible, we will provide you with notice of such request for information collected from our Web site.

Ways to protect your privacy

  • Never share your Home Energy Team account number, logins or passwords with anyone who you don't want accessing your account.
  • Use caution in sharing your email address, or other personal information, in our chat rooms and on our message boards. Know that Home Energy Team chat rooms and message boards are generally viewable by the public, unless otherwise noted, and any information posted within these areas may be retrieved by persons unknown to Home Energy Team. If you have any concerns or doubts about posting information to any of our chat or message boards, please contact us prior to doing so. Messages posted on our message boards can not be removed unless specifically requested of Home Energy Team.
  • Home Energy Team may record by telephone the dialogue of chat with consumers, contractors, energy auditors and message boards to review the quality of a call for customer satisfaction purposes. These recorded phone call will also be available to persons who missed an event or call or do not have access to that resource.

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