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We pride ourselves on the personal care we provide for each and every patient. See what our patients say about us!

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COVID-19 Appointment Changes & Office Procedures

Mar 17, 2020 COVID-19 Appointment Changes & Office Procedures

As the situation with the Coronavirus (COVID-19) continues to evolve, we want you to be aware of the steps we're taking to maintain a healthy and safe environment for everyone.

Your health and safety, and that of our team members and other patients, is our greatest concern. If you feel sick, have a cough, fever, or any other symptoms, please stay home and reschedule your appointment. Likewise, we are asking our team members to stay home if they feel ill.

While the situation with the Coronavirus (COVID-19) continues to evolve, we want you to be aware of the steps we are taking to maintain a healthy and safe environment for everyone:

  • We are rescheduling some appointments to late April/early May in order to minimize the number of people coming in and out of our offices. Please bear with us if we need to reschedule your appointment. Your health and safety is our top priority.
  • We are not accepting any walk-ins (people without an appointment) at any of our facilities until further notice.
  • If you have an appointment, we are asking you to arrive close to your appointment time, or to please wait in your car as you will not be allowed into the office any sooner.
  • If you need any supplies such as batteries or wax guards, please call our office and we will send them to you by mail. A $3.00 shipping and handling charge will apply. Please note: A higher shipping and handling charge will apply to repairs or anything with significant value that needs to be shipped.

Precautions we are taking in our offices:

  • All door handles, waiting room surfaces and chairs are being sanitized throughout the day.
  • Testing booths and surfaces are being sanitized before and after each patient is seen. These include "high-touch" surfaces and items such as headsets, doorknobs, faucets, and chairs.
  • We are washing our hands and sanitizing frequently throughout the day, and are asking our patients to wash their hands when they arrive.
  • We are maintaining a "hug free/hand shake free" zone until further notice.
  • We are suspending all complimentary coffee and tea service, in all of our offices until further notice. This is for your safety as well as ours.

We are aware of the growing concern you may have. Please know that we are here for you. We value you as a patient and ask you to work with us through this challenging situation.

On behalf of the entire team at Ascent Audiology, we wish good health for you and your loved ones. We will get through this, together.


All the best,
Ascent Audiology & Hearing

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FREE Hearing Consultation*

Are you (or a loved one) having difficulty hearing?

consultationYou are invited to come in for a Complimentary Hearing Screening & Consultation with a Doctor of Audiology*

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* Applicable to new patients 18 years of age or older.

  • Find out if you have hearing loss and what you can do about it
  • If you already wear hearing aids, we'll check your settings and make adjustments if necessary

4 locations in the Washington, DC Metro Area. We'll help you hear ALL the sounds of life! Why wait another day?

We're DC Metro's highest rated audiology practice, with over 1,000 5-star reviews.

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About Ascent Audiology & Hearing

Personal Care & Custom Solutions

soundlens cropOur team of experienced, professional and caring audiologists specializes in "invisible" hearing aids, digital hearing solutions with crystal clear sound, treatment for tinnitus (ringing in the ears), pediatric audiology services for children aged 3-18 years, hearing aid repairs, hearing protection and custom earmolds.

4 Locations in Washington, DC Metro (Virginia & Maryland)

Come see us at one of our 4 convenient locations in the Washington, DC Metro Area, in McLean, Lansdowne, Falls Church, VA & Rockville, MD.

Schedule Your Free Consultation Online
* Applicable to new patients 18 years of age or older.

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