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Special Offer For The First 50 Patients

Take Advantage of Our Free Phone Offer

Over $750 Value – Absolutely FREE!*

  • captioncall_phoneFree Hearing Screening
  • Free CaptionCall Phone
  • Installation
  • Ongoing Support for Your Phone

* The free phone offer is only available to people with hearing loss. Schedule a simple hearing evaluation to see if you qualify. Limited to the first 50 patients. See details below.

Schedule a Free Hearing Screening


Watch Victoria & Eric's Story

How CaptionCall Works

CaptionCall is similar to captioned television, but only available to people with hearing loss. It uses cutting-edge technology to provide amplification and superb sound while displaying smooth-scrolling captions of what your callers say on a large, easy-to-read screen to reinforce your hearing. Here's how it works:

  1. The CaptionCall user hears the caller's voice over a standard phone line.
  2. The CaptionCall phone sends the caller's voice to the CaptionCall service over an internet connection.
  3. A Communications Assistant quickly converts the caller's words to text using voice-recognition technology.
  4. Captions are sent back to the CaptionCall phone display screen.
  5. You can also see the captions on your iPad with the CaptionCall app.



CaptionCall Phone Features

The CaptionCall phone uses state-of-the-art technology, yet it's simple to use, empowering you to communicate more confidently on the phone. The CaptionCall phone features include:

  • Large Text Size – The large 7-inch screen and adjustible text sizes make it easy to read each word of your call.
  • Flexible Placement – Your phone can use a wired or wireless internet connection, allowing you the flexibility to use the phone wherever it's most convenient.
  • using_captioncall_phoneTouch To Call – A simple touch of the screen allows you to make calls quickly and easily to saved contacts.
  • Save Your Captions – You can save the captioning from previous conversations to review later.
  • Customizable Audio Settings – Adjust the ringer and handset volumes, and customize the frequency amplification for optimal hearing.
  • Save Volume Settings – Your customized volume settings can be saved to provide the best listening experience on every call.
  • Telecoil Loop Hearing Aid Connection – Hearing aids with a telecoil feature can receive sound directly from the phone to their hearing aids. Sound transmission is safe and secure, encrypted according to FCC regulations.
  • Mute Button – Allows you to mute the outgoing audio so the other person can't hear what you're saying.
  • Flashing Visual Ringer – Set the phone's screen to flash when the phone is ringing so you don't miss any calls.
  • Speaker Phone – CaptionCall's RealSound technology provides superb quality sound for hands-free calling, allowing you to hear with both ears to improve your listening experience. Available on select models.
  • Review Missed Calls – This feature allows you to review and respond to missed calls with ease. Available on select models.
  • Captioned Messages – Caption the messages left on your voicemail or answering machine. 


CaptionCall's Red Carpet Service

captioncall_installerCaptionCall is with you every step of the way!

  • Free Installation – A local CaptionCall Representative will deliver your phone to your home and install it at no charge. All CaptionCall Representatives are CaptionCall employees - not contractors or third-party vendors.
  • Free Hands-on Training – Your CaptionCall Representative will train you on your phone's features and answer any questions.
  • Free Ongoing Support – If you ever have questions about your CaptionCall phone, simply contact the CaptionCall customer support team or your local CaptionCall representative.
  • Satisfaction Guaranteed – CaptionCall tries to make your CaptionCall phone and service a truly wonderful experience. However, if you are not satisfied with CaptionCall for any reason, you can return your phone at no cost.



CaptionCall helps you hear on the phone


It's easy to get a CaptionCall phone


CaptionCall helps you stay connected


How Can It Be Free?

CaptionCall is part of a federal program for people with hearing loss. The federal government compensates CaptionCall for providing the captioning service, so no costs are passed on to our patients. Click here to open FCC Document 13-118, which outlines the regulations governing the federal CaptionCall program.

  • FCC regulations require a Professional Certification Form provided by a qualified professional certifying the patient's hearing loss and need of a captioning phone in order to receive a CaptionCall phone and captioning service. The doctors of audiology at Ascent Audiology & Hearing are qualified professionals according to the FCC regulations.
  • CaptionCall is a separate third party entity from Ascent Audiology & Hearing. Ascent Audiology gets no financial benefit from you participating in this offer (i.e. no commission or compensation). We are simply educating you about this FCC supported program and helping you take advantage of it.
  • The CaptionCall phone, and all associated CaptionCall services are provided, and maintained, independently of Ascent Audiology & Hearing, by CaptionCall. All terms and conditions governing the usage, return, and replacement, of the CaptionCall phone and related services are fully outlined within the CaptionCall End User License Agreement (EULA); available on CaptionCall's website www.CaptionCall.com (CaptionCall-EULA).
  • Information and offers may change without notice. Please consult the FCC website for regulation changes. 
  • Caption Call has an A+ accreditation with the Better Business Bureau. See CaptionCall's BBB Page
  • A standard home phone line and internet connection are required to use the CaptionCall service.


Schedule an Appointment Today!

Schedule a simple hearing evaluation to see if you qualify for a free CaptionCall phone and service. We have 7 convenient locations in the Washington, DC Metro area to serve you.

Schedule a Free Hearing Screening

Watch Patient Testimonials

Click videos to watch. Use side arrows to see more. (Or Watch on YouTube >>).

Dr Anzola is outstanding. Dr Anzola has provided me with hearing aids that have improved my hearing dramatically. She does an outstanding job of adjusting them each time I see her. Her staff will always fit me in if I need some help. My hearing aids have made such an improvement in the quality of my life. I am most grateful to Dr Anzola.

- Linda B., Annandale, VA

Great Service with Outstanding Results. Lost my previous hearing aids so went to Dr Ana Anzola for help in getting new ones. Thanks to her I have new hearing aids which are extraordinarily better than anything I had before. She takes time to analyze your hearing loss and then creates the best solution tailored to your needs. I woukld recommend her to anyone who suffers from hearing loss problems.

- Thomas A., Mc Lean, VA

A five-star experience! I am a first-time hearing-aid user. I did not know what to expect but Dr. Anzola immediately put me at ease, explained the process and educated me on available options. I have been impressed with the follow-up services. The doctors and staff are friendly, efficient and professional. I have recommended Ascent to others.

- Kathleen S., Herndon, VA

A+++++ (that's 5) for service, professionalism, expertise, etc. I went to the office not really knowing what to expect. Marci Smith was the Audiologist and she is very personable and professional. I am almost please enough to travel to Rockville, her normal office. Everything about the people and office are really the best.

- Richard L., Falls Church, VA

All 5 stars! I purchased my Starkey hearing aids in Naples Florida where we spend part of the year. Audiology Associates located in Naples found Ascent in a directory. With the office close to where we live, I have come in twice to purchase supplies. Service was professional, courteous, and prompt. I will be back for continued purchases as well as service on my hearing aids if necessary.

- Richard S., Oakton, VA

Service is very good and quick. After service my hearing aid is in good condition. I satisfy. Thanks.

- Thuy D., Rockville, MD

Excelent practice. Dr Anzola is an excellent professional. I'm very happy with her professional practice and office. Before I went there, I visited many doctors and they never solved my problem. With Dr. Anzola my experience has been very good.

- Ana B., Bethesda, MD

Excellent! Highly recommend. I accompanied my mother for her initial exam and again when she received the hearing aids. I was very impressed with the amount of time spent and the attention to detail. My mother is not an easy customer and for her to be impressed also says volumes. Dr. Anzola listened well and carefully and responded to all questions and concerns. I was invited to sit in as the aids were prepared and how to use and care for them was explained. She took A LOT of time going over everything, answering questions, and explaining everything in detail. We never felt hurried or rushed. Our appointment was on a Friday late afternoon. What totally amazed us was on Saturday morning my mother got a call from Dr. Anzola. She wanted to see how my mother did after the appointment and in the morning. She asked my mother if she had any questions or concerns. A follow up from the doctor WITHOUT a call from us, was a pleasant surprise. I would highly recommend her.

- Dale L., Alexandria, VA

Dr. Anzola is very attentive, listens very carefully to what ou have to say, will answer all guestions and will change whatever that can be changed to accommidate your wishes. If you have a problem Dr. Anzola will squeeze you in as soon as possible.

- Mary M., Falls Church, VA

Overall - Excellent. Office is officially run and staff (Christine) always accommodating. Appointments are timely, so next to no waiting time. Very friendly but efficient and professional environment. Small waiting room but comfortable setting. Earing devices and testing process seem to meet excellent standards...Doctor Anzola appears very technically knowledgeable and competent.

- Linda G., Fairfax, VA

I Can Hear!!! Dr. Anzola and her staff have been unbelievably fabulous with me. They worked with me to make sure that I got the help I needed and got the comfort that I wanted. They've been there every time I've needed advice or help. And yes, I've already been recommending them to friends. Think you can't hear? Go get help - After 10 years, I'm hearing the birds again... I had no idea how much I'd lost and I'm so happy to have it back again!

- Sheldon C., Arlington, VA

They have gone out of their way to help me hear better. Many times I have called or gone to their office to correct a problem or answer a question.

– Lynda R., McLean, VA

Excellent service! Dr. Anzola is totally professional, helpful and experienced - it is a pleasure to use her services.

- Jane F., Mclean, VA

Dr. Anzola taught me how to use my hearing aid. Improving your hearing is more than purchasing an aid. I am very pleased with my choice to get assistance from Ascent Audiology for my hearing needs. Dr. Anzola is a teacher as well as a doctor. I highly recommend her practice.

- Carol B., Falls Church, VA

Great service, good listeners! My hearing aids are very comfortable. I've been wearing them now since Jan. 2013. Dr. Anzola is responsive to my questions and gives great customer service! Christina is so helpful and her calls to remind me of my next appointment are much appreciated. Thank you Dr. Anzola and staff.

- Craig R., Arlington, VA

Caring, professional audiologist Dr. Anzula guided me through the difficult transition of adjusting to wearing hearing aids. She made sure I had devices to fit mt needs and took the time and care to make sure I was satisfied.

- Rhett D., Mc Lean, VA

Outstanding in all areas. Dr. Anzola and her staff are well-trained professionals who are dedicated to providing a high level of service to their patients.She is not satisfied until her patient is completely satisfied.I am very pleased with the product and my relationship with Dr. Anzola and her staff

- David S., Fairfax, VA

New Patients:
Schedule a Free Hearing Screening & Consultation
* Free consultation is applicable to new patients 18+ years of age. Office visits only.

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