Ascent Audiology & Hearing, McLean, VA - Testimonial from the Wife of a CIC Hearing Aid User

Ascent Audiology & Hearing, McLean, VA - Testimonial from the Wife of a CIC Hearing Aid User
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Hi, my name is Victoria, and I'm actually the spouse of one of the Ascent customers. I'm the "nagging wife" who convinced my husband that he needed to get in here so that we could have a conversation together and that we could watch TV again together without me getting blasted out of the room. I'd really like to say that it's been a wonderful experience, not just because the hearing aids are good technology, but specifically because I think Dr. Anzola and the staff here really do a good job of educating the consumer and being patient with endless questions, and not making us feel stupid, and really being available on a day-in-day-out basis, if necessary. We had good follow up, both when the hearing aids are new, but even on a sporadic basis later on.

We have not had that experience at other places. My husband also, I've got to tell you, while he's very generous with other people, he's pretty cheap when it comes to buying stuff and taking care of himself, and these hearing aids weren't cheap, but they were definitely a good investment, and they've certainly been a good investment in the way we can interact, and that he can communicate, not just with me, but with other people, and feel a lot less isolated, and his day-to-day work experience, and day-to-day experience with other people.

So, if you're on the fence and kind of thinking, "Oh, maybe I can get away without it," or thinking about, "Why don't I just go to a big box store," big box stores may be cheaper, but sometimes I really think you get what you pay for, and you don't get a lot of follow up, in fact, you don't get any follow up at big box stores. So, I'd vote for coming to McLean or coming to Rockville, and meeting up with Dr. Anzola, and getting a sense of what it means to be truly customer service oriented, as well as having some decent technology available to you. Thanks for asking.

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