Ascent Audiology & Hearing, McLean, VA - Testimonial from the Wife of a CIC Hearing Aid User

Hi, my name is Victoria, and I'm actually the spouse of one of the Ascent customers. I'm the "nagging wife" who convinced my husband that he needed to get in here so that we could have a conversation together and that we could watch TV again together without me getting blasted out of the room. I'd really like to say that it's been a wonderful experience, not just because the hearing aids are good technology, but specifically because I think Dr. Anzola and the staff here really do a good job of educating the consumer and being patient with endless questions, and not making us feel stupid, and really being available on a day-in-day-out basis, if necessary. We had good follow up, both when the hearing aids are new, but even on a sporadic basis later on.

We have not had that experience at other places. My husband also, I've got to tell you, while he's very generous with other people, he's pretty cheap when it comes to buying stuff and taking care of himself, and these hearing aids weren't cheap, but they were definitely a good investment, and they've certainly been a good investment in the way we can interact, and that he can communicate, not just with me, but with other people, and feel a lot less isolated, and his day-to-day work experience, and day-to-day experience with other people.

So, if you're on the fence and kind of thinking, "Oh, maybe I can get away without it," or thinking about, "Why don't I just go to a big box store," big box stores may be cheaper, but sometimes I really think you get what you pay for, and you don't get a lot of follow up, in fact, you don't get any follow up at big box stores. So, I'd vote for coming to McLean or coming to Rockville, and meeting up with Dr. Anzola, and getting a sense of what it means to be truly customer service oriented, as well as having some decent technology available to you. Thanks for asking.

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Dr Anzola is outstanding. Dr Anzola has provided me with hearing aids that have improved my hearing dramatically. She does an outstanding job of adjusting them each time I see her. Her staff will always fit me in if I need some help. My hearing aids have made such an improvement in the quality of my life. I am most grateful to Dr Anzola.

- Linda B., Annandale, VA

Great Service with Outstanding Results. Lost my previous hearing aids so went to Dr Ana Anzola for help in getting new ones. Thanks to her I have new hearing aids which are extraordinarily better than anything I had before. She takes time to analyze your hearing loss and then creates the best solution tailored to your needs. I woukld recommend her to anyone who suffers from hearing loss problems.

- Thomas A., Mc Lean, VA

A five-star experience! I am a first-time hearing-aid user. I did not know what to expect but Dr. Anzola immediately put me at ease, explained the process and educated me on available options. I have been impressed with the follow-up services. The doctors and staff are friendly, efficient and professional. I have recommended Ascent to others.

- Kathleen S., Herndon, VA

A+++++ (that's 5) for service, professionalism, expertise, etc. I went to the office not really knowing what to expect. Marci Smith was the Audiologist and she is very personable and professional. I am almost please enough to travel to Rockville, her normal office. Everything about the people and office are really the best.

- Richard L., Falls Church, VA

All 5 stars! I purchased my Starkey hearing aids in Naples Florida where we spend part of the year. Audiology Associates located in Naples found Ascent in a directory. With the office close to where we live, I have come in twice to purchase supplies. Service was professional, courteous, and prompt. I will be back for continued purchases as well as service on my hearing aids if necessary.

- Richard S., Oakton, VA

Service is very good and quick. After service my hearing aid is in good condition. I satisfy. Thanks.

- Thuy D., Rockville, MD

Excelent practice. Dr Anzola is an excellent professional. I'm very happy with her professional practice and office. Before I went there, I visited many doctors and they never solved my problem. With Dr. Anzola my experience has been very good.

- Ana B., Bethesda, MD

Excellent! Highly recommend. I accompanied my mother for her initial exam and again when she received the hearing aids. I was very impressed with the amount of time spent and the attention to detail. My mother is not an easy customer and for her to be impressed also says volumes. Dr. Anzola listened well and carefully and responded to all questions and concerns. I was invited to sit in as the aids were prepared and how to use and care for them was explained. She took A LOT of time going over everything, answering questions, and explaining everything in detail. We never felt hurried or rushed. Our appointment was on a Friday late afternoon. What totally amazed us was on Saturday morning my mother got a call from Dr. Anzola. She wanted to see how my mother did after the appointment and in the morning. She asked my mother if she had any questions or concerns. A follow up from the doctor WITHOUT a call from us, was a pleasant surprise. I would highly recommend her.

- Dale L., Alexandria, VA

Dr. Anzola is very attentive, listens very carefully to what ou have to say, will answer all guestions and will change whatever that can be changed to accommidate your wishes. If you have a problem Dr. Anzola will squeeze you in as soon as possible.

- Mary M., Falls Church, VA

Overall - Excellent. Office is officially run and staff (Christine) always accommodating. Appointments are timely, so next to no waiting time. Very friendly but efficient and professional environment. Small waiting room but comfortable setting. Earing devices and testing process seem to meet excellent standards...Doctor Anzola appears very technically knowledgeable and competent.

- Linda G., Fairfax, VA

I Can Hear!!! Dr. Anzola and her staff have been unbelievably fabulous with me. They worked with me to make sure that I got the help I needed and got the comfort that I wanted. They've been there every time I've needed advice or help. And yes, I've already been recommending them to friends. Think you can't hear? Go get help - After 10 years, I'm hearing the birds again... I had no idea how much I'd lost and I'm so happy to have it back again!

- Sheldon C., Arlington, VA

They have gone out of their way to help me hear better. Many times I have called or gone to their office to correct a problem or answer a question.

– Lynda R., McLean, VA

Excellent service! Dr. Anzola is totally professional, helpful and experienced - it is a pleasure to use her services.

- Jane F., Mclean, VA

Dr. Anzola taught me how to use my hearing aid. Improving your hearing is more than purchasing an aid. I am very pleased with my choice to get assistance from Ascent Audiology for my hearing needs. Dr. Anzola is a teacher as well as a doctor. I highly recommend her practice.

- Carol B., Falls Church, VA

Great service, good listeners! My hearing aids are very comfortable. I've been wearing them now since Jan. 2013. Dr. Anzola is responsive to my questions and gives great customer service! Christina is so helpful and her calls to remind me of my next appointment are much appreciated. Thank you Dr. Anzola and staff.

- Craig R., Arlington, VA

Caring, professional audiologist Dr. Anzula guided me through the difficult transition of adjusting to wearing hearing aids. She made sure I had devices to fit mt needs and took the time and care to make sure I was satisfied.

- Rhett D., Mc Lean, VA

Outstanding in all areas. Dr. Anzola and her staff are well-trained professionals who are dedicated to providing a high level of service to their patients.She is not satisfied until her patient is completely satisfied.I am very pleased with the product and my relationship with Dr. Anzola and her staff

- David S., Fairfax, VA

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